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Refund Policy for HM-Exec

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Effective Date: 07 June 2024

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At HM-Exec, we strive to provide exceptional consultancy services in personal branding, career development, and professional growth. We understand that sometimes situations may arise where you might need to request a refund. This Refund Policy outlines the terms and conditions regarding refunds for our services.

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1. General Refund Policy

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Our goal is to ensure your complete satisfaction with our services. If you are not satisfied with the service provided, please contact us within 14 days of your purchase to request a refund.

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2. Eligibility for Refunds

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Refunds are considered under the following conditions:

  • You must submit a written request for a refund within 14 days of the service purchase.

  • The reason for the refund request must be clearly stated and must pertain to dissatisfaction with the service provided.

  • Refunds will not be granted for services that have been fully rendered or if significant progress has been made in the service delivery.

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3. Non-Refundable Services

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Certain services may be non-refundable. These include, but are not limited to:

  • Services that have been fully completed and delivered.

  • Custom or personalized services where significant time and resources have been invested.

  • Consulting sessions that have already been conducted.

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4. Process for Requesting a Refund

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To request a refund, please follow these steps:

  1. Contact Us: Send an email to hello.hmexec@gmail.com with your name, contact details, the service purchased, and the reason for the refund request.

  2. Review: We will review your request and may contact you for additional information or clarification.

  3. Decision: We will notify you of the decision regarding your refund request within 7 business days of receiving all necessary information.

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5. Refund Approval

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If your refund request is approved, the refund will be processed to the original method of payment. If refunding it back to the original method pf payment is not possible, we will reimburse the amount to a bank account number you provide us with. Please note that it may take several business days for the refund to appear in your account, depending on your payment provider’s policies.

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6. Partial Refunds

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In certain cases, partial refunds may be granted. These will be evaluated on a case-by-case basis and depend on the amount of service already delivered.

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7. Changes to this Refund Policy

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We reserve the right to update or change our Refund Policy at any time. Any changes will be posted on this page. We encourage you to review this Refund Policy periodically to stay informed about our policies.

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8. Contact Us

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If you have any questions about our Refund Policy or need further assistance, please contact us:

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Thank you for choosing HM-Exec. We appreciate your business and are committed to providing high-quality consultancy services.

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